The Safe Step have partnered with one of the largest heavy industrial and operational services footprints across Australia. They lead the way in accelerating Australia’s transition to a more sustainable future, with a strong focus on effectively managing critical risk and partnering with the business to upskill all levels of operations.
The Opportunity
An exciting opportunity has been created for an experienced WHSQ Systems Manager to take ownership of quality, compliance and governance within an integrated management system. This role has been established by separating a large and complex governance portfolio to ensure the organisation can maintain strong oversight, quality assurance and certification outcomes.
This role will have a strong focus on quality management, particularly ISO 9001, while working alongside health safety and environment within an integrated framework. It is ideal for a quality focused WHS professional who brings a strong governance mindset and can translate system requirements into practical business application.
The Purpose of the Role
The role exists to strengthen the organisation’s quality management capability, which is currently underdeveloped and not consistently embedded across the business. While quality outcomes are being delivered operationally, they are not well recognised, articulated or demonstrated during audits.
You will play a key role in building a practical, enterprise wide quality management system that supports certification, governance and continuous improvement.
Key Responsibilities
- Own and improve management review processes, ensuring required elements are captured, actions are documented and closure is effectively tracked
- Lead document management uplift including standards, procedures, guidelines, work instructions and site level artefacts
- Improve document hierarchy, structure and enterprise visibility across the organisation
- Work closely with the Performance and Innovation team on SharePoint structure, system design and information architecture
- Support ISO 9001 certification and integration with ISO 14001 and ISO 45001 audits
- Bridge the gap between corporate documentation and meaningful operational standard operating procedures
- Strengthen governance, evidence management and compliance oversight across the business
- Quality is not part of everyday language and is often overlooked during audits
- Documentation is fragmented and inconsistently stored across branch level portals
- You are a quality experienced WHS manager with a signifcant Quality experience. You bring strong ISO 9001 expertise, governance capability and the confidence to influence senior stakeholders.
- Strong experience in quality management systems within complex operational environments
- A deep understanding of ISO 9001 and its integration with health safety and environment systems
- The ability to engage non technical stakeholders and embed quality into everyday business activity
- A practical mindset that balances governance with operational reality
- Strong document management, systems thinking and continuous improvement capability
This is a rare opportunity to shape and elevate WHS and quality management across a large national organisation. You will have the scope, support and influence to build a system that genuinely adds value, improves audit outcomes and strengthens how the business operates.
If you are passionate about quality, governance and building systems that work in practice, this role will give you the platform to make a lasting impact.