Bolton Clarke is one of Australia’s largest independent, not for profit providers of home care, retirement living and residential aged care services. With a strong national footprint, the organisation supports more than 16,000 employees and over 120,000 clients.
This is a values driven organisation where care, safety and wellbeing are central to how services are delivered, and where continuous improvement and employee experience are a genuine focus.
The Opportunity
Reporting to the Group Manager Safety & Wellbeing, this newly created leadership role will play a critical part in shaping and optimising Bolton Clarke’s safety performance across a large and diverse national workforce. This role is a champion of innovative and creative H&S solutions to optimise internal customer experience, remove complexity and embody a partnership approach to champion change.
As the Safety & Wellbeing Risk Operations & Optimisation Manager, you will lead the evolution of safety systems, assurance frameworks and operational processes, ensuring they are practical, effective and aligned to the needs of the business. You will partner closely with operational leaders and stakeholders to simplify complexity, enhance user experience and deliver innovative solutions that strengthen risk management and injury prevention outcomes.
This is an opportunity for a commercially minded safety leader who enjoys driving change, influencing stakeholders and creating contemporary safety programs that balance compliance, operational effectiveness and employee wellbeing.
Key Areas of Impact Include
- Driving continuous improvement and optimisation of Bolton Clarke’s Safety & Wellbeing management systems, processes and frameworks.
- Partnering with operational leaders to identify opportunities to simplify processes, improve user experience and embed practical safety solutions.
- Developing and implementing group-wide safety assurance programs that strengthen compliance, governance and operational performance.
- Monitoring and reporting safety performance metrics, ensuring accurate and timely reporting to Executive and Board-level stakeholders.
- Maintaining oversight of legislative requirements, standards, codes of practice and organisational risk registers to ensure ongoing compliance.
- Analysing incident, injury and behavioural data to identify trends, emerging risks and opportunities for preventative interventions.
- Supporting the development and delivery of safety capability programs that improve risk assessment, hazard management and leadership effectiveness.
Key Experience & Attributes
To be successful in this role, you will be an influential and solutions-focused safety professional with the ability to build strong relationships across a complex operational environment. You will be recognised for your ability to balance compliance requirements with practical business outcomes while driving meaningful cultural and behavioural change.
You will bring:
- A tertiary qualification in Occupational Health & Safety or a related discipline.
- A minimum of 10 years' HSE leadership experience within a large, complex and geographically dispersed organisation.
- Demonstrated expertise in the development and implementation of HSE assurance and governance programs.
- Extensive experience managing and optimising HSE management systems and frameworks.
- Strong knowledge of relevant legislation, Australian Standards, Codes of Practice and contemporary safety methodologies.
- Outstanding communication, leadership and change management capabilities.
- A commercial mindset coupled with strong problem-solving skills and the ability to challenge conventional thinking.
Join Bolton Clarke and help shape the future of safety and wellbeing across one of Australia's most respected care organisations, driving innovation, operational excellence and meaningful outcomes for employees and the communities they serve.
Like to know more? Please contact Katie Johnson at kjohnson@thesafestep.com.au or submit your application.