About Our Client
Our client is a leading national manufacturer and distributor of hot water systems and heating solutions, with a strong presence across Australia and New Zealand. With decades of industry experience, they are renowned for their commitment to innovation, quality, and customer service excellence. This organisation offers a collaborative work environment where safety, professional development, and technical excellence are core values.
The Opportunity
We are seeking an experienced Safety & Training Systems Manager
to join our client's team, based in Melbourne or Sydney. This is a pivotal role that combines workplace health & safety leadership with technical training development for a national field service team.
You will be responsible for coordinating national H&S systems, implementing safety frameworks, and ensuring technical competency across field service operations.
Key Responsibilities
Lead Safety Excellence- Champion H&S across national operations, drive safety culture, and deliver performance reporting that makes a difference
Shape Technical Capability- Design and deliver training programs that elevate skills, ensure compliance, and build competency across the business
Drive Operational Systems- Streamline processes, manage technology platforms, and optimise fleet operations for maximum efficiency
What We're Looking For
Essential Qualifications:
- Trade Qualification in Plumbing, Electrical, or Mechanical Services
- Certificate IV in Training and Assessment
- Formal qualifications in Workplace Health & Safety
- Proven experience managing business safety processes and culture
- Strong technical competence with hands on plumbing experience
- Excellent communication skills across all levels, including training delivery
- Commercial orientation with customer service focus
- Experience managing technical and customer facing teams
- Strong analytical and influencing capabilities
To apply or discuss this opportunity in confidence, please contact Jai Catrios at jcatrios@thesafestep.com.au