Return to Work Coordinator

Return to Work Coordinator

Work Type:

Contract

Location:

Brisbane - QLD 

  • Join a well-known national restaurant business and help support injured team members through their recovery and return to work. 
About Them
Our client is a leading, ASX-listed restaurant operator with a national footprint and a large, diverse workforce. Based in Hamilton, their Brisbane support office brings together the teams that support restaurant operations across Australia. You’ll join a supportive safety and wellbeing team that takes a practical, people-focused approach to helping injured employees recover and return to work.

The opportunity
Supporting a national portfolio, predominantly across Queensland, you will help coordinate workers’ compensation claims and suitable duties arrangements. Your responsibilities will include:
  • Providing claim forms and guiding team members through the lodgement process.
  • Following up paperwork, answering questions and keeping claims progressing.
  • Developing, updating and monitoring suitable duties plans.
  • Supporting team members and managers throughout the return to work process.
  • Maintaining accurate and confidential records.
Most existing claims already have suitable duties plans in place. You will have guidance and support from your manager, with minimal insurer engagement and no direct doctor or rehabilitation provider liaison expected during this assignment.

About you
You bring experience in return to work or injury management, sound workers’ compensation knowledge and a Queensland Rehabilitation and Return to Work Coordinator qualification.

You are organised, empathetic and comfortable picking up the phone to support people and follow things through. Confidence learning new systems is essential; experience with the business’s specific platform is not required.

Interested?
Apply now or contact Keilee Armstrong at The Safe Step on karmstrong@thesafestep.com.au  for a confidential discussion.

Reference number:

4091797

Date Published:

06-Nov-2026

Contact Name:

Keilee Armstrong

Contact Email:

karmstrong@thesafestep.com.au

By applying for this role, you consent to your personal information being collected, stored, and shared in accordance with applicable privacy legislation.


Your details may be provided to our clients for potential opportunities; however, this will only occur after a discussion with one of our consultants and with your consent. We are committed to handling your information securely and confidentially in line with national privacy requirements.


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The Safe Step embraces individuality and differences in gender, age, ethnicity, race, cultural background, disability, faith and sexual orientation. We strive to provide a recruitment experience that’s fair, inclusive and accessible. We encourage all suitable applicants to apply for roles. Please speak to our consultants about any accessibility needs to be considered during the recruitment process.